Avaliação de Desempenho E Planejamento de Capacidade Das Tecnologias da Internet Das Coisas Na Gestão Educacional Pública: Um Mapeamento Sistemático da Literatura

The introduction of Internet of Things (IoT) technologies in the public education sector has represented a significant advance in the modernization of institutional processes and in strengthening management capacity and improving the strategic use of data. This study investigates the role of IoT in the evaluation of institutional performance and capacity planning in public educational institutions, with the aim of understanding how these technologies can contribute to administrative efficiency, sustainability and educational quality. The research is based on a Systematic Literature Mapping (SLM), conducted with the support of the Parsifal tool and high-impact scientific databases. In this context, the study seeks to identify and systematize approaches described in the literature regarding the use of IoT in public educational management, as well as the challenges. The results indicate that, although IoT initiatives have grown in recent years in areas such as environmental monitoring, energy management, and decision support systems, with the use of connected devices, distributed sensors, and integrated monitoring systems, structural challenges persist, especially in terms of technological integration, data governance, infrastructure, professional qualification, and the definition of institutional innovation policies. The study concludes that IoT, when articulated with management strategies and appropriate performance evaluation and capacity planning mechanisms, has the potential to play a central role in evaluation and planning and transform educational environments into smart and sustainable ecosystems, increasing transparency and administrative efficiency.